Pioneer Belt FAQs
What size belt to I need?
Check out this detailed article on how to measure to ensure you get the right size weight belt.
How do I order a super custom belt?
Email custombelts@generalleathercraft.com or feel free to give us a call. M-F 8a-5p CST 800-445-5262. We are happy to help you create the perfect weight lifting belt for you.
What if my belt doesn’t fit?
We are unable to accept returns on custom belts due to sizing problems. If you have sizing questions PLEASE reach out PRIOR to placing order. If you ordered a stock belt, we will accept exchanges/returns within 14 days of delivery. You must reach out to us prior to shipping the belt back for an RMA form. You will be responsible for return shipping fees and any exchange shipping fees. Please read our Returns and Exchange policy before ordering.
What size will my embroidery image be on the back of my belt?
If your custom image is tall in height and short in length, your image will be set at 2.75" tall and stretched accordingly. ***IF AT ALL POSSIBLE SEND US A PICTURE OR VIDEO** If your custom image is long in length, we will stretch the image to 11” and adjust the height accordingly. If you are ordering a training belt, your image will be embroidered according to the size of belt you’re ordering. It will be placed on the back panel of the belt. You can request a proof prior to ordering an embroidered belt of any type. Please don’t hesitate to contact us with any questions. Custom weight belts are not be eligible for returns.
Should I order a 3" or 4" belt?
The best way to decide is stand tall and measure on your side from the top of your hip bone to the bottom rib. If you measure less than 4" order a 3" belt. If you measure more than 4", go with a 4" belt. It’s all personal preference. These are just recommendations.
What updates will I receive during my belt making process?
You will receive e-mail updates throughout the process, including order confirmation, embroidery, cutting (leather has been cut for your belt), gluing (suede whether embroidery or not has been glued to the leather), sewing (the stitching on the belt has been complete), finishing (your belt has been complete and is awaiting packaging and shipping), complete (states your email has been shipped and you should have tracking by the end of the business day).
What if I want the PIONEER logo on my belt?
We do not charge to add our logo to any custom belt including embroidery. Please request which logo and placement in the belt notes on the ordering page.
What if my belt size isn’t listed?
When ordering your custom belt, stock belts not included, please select the largest size and in the belt notes let us know sizing.
Are you IPF approved?
No – our products can be used in all other federations. If there are any questions, please reach out to the meet director.
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